Engage

Move people from awareness to action

Support individuals in timely, clinically relevant ways and drive the next best action at scale.

Engage intelligently, when it matters

Our campaigns, health programs, and data help customers:

Drive next best actions with longitudinal, ongoing engagement and relevant resources delivered to the right people at the right time

Activate hard-to-find individuals with predictive algorithms for symptoms indicating possible health events and diseases

Test and refine messaging and tactics with two-way connection to your population before scaling to broader programs

Improve campaign effectiveness by acting on new insights about your population’s lived experience, barriers, and motivations and how they evolve over time over time

Support patient adherence with enhanced tracking tools, timely supportive prompts, and dynamic interactions based on risk

Strengthen brand affinity and long term engagement with elegant UX, smart content delivery, and rewarding activities rooted in behavioral science

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Patient-centric precision engagement that delivers results

Data science-led approach to right time, right person engagement and support

~90% average program engagement*

89% average response to content seen in app**

Timely, clinically relevant interactions based on passively measured health events, risks, and behaviors

4.6 average app rating for customer programs using our licensed platform

*Varies by population, protocol and length of program; many of our recent programs have seen 90%+ engagement
** Average conversion rate for “click to read” upon viewing offers once offer is seen

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Increasing treatment rates with co-created patient engagement

Type 2 diabetes flu vaccine education program enabled life sciences company to test and refine content and messaging over time.

Up to 2x

increased flu vaccination rates* for participants who engaged with customized diabetes content.

Evidence-based learnings to scale to broader vaccination programs

*Based on self-reported vaccination status

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Supporting conversations at the point of care with personalized health insights

50%

of first 15,000 participants downloaded personalized insights report

87%

of individuals who shared their report with their care team found it helpful or extremely helpful

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Developing an early warning algorithm for individuals at high risk for COVID-19

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Rapid enrollment of representative population in COVID-19 program

100k

individuals enrolled into market research and engagement program in 5 weeks

90%+

program engagement

1.5k

of those participants recruited into real-world evidence study in 2 weeks

Large-scale influenza vaccination promotion on a mobile app platform

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Developing Measures of Cognitive Impairment in the Real World from Consumer-Grade Multimodal Sensor Streams

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Better Understanding of the Metamorphosis of Pregnancy (BUMP)

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Recruiting a highly specific group of migraine sufferers in days

Met complex inclusion and exclusion criteria related to chronic migraine episode frequency and other key characteristics

13 days

to enroll

170

participants

Exploring potential to reduce stroke risk with earlier detection of Afib

Study aims to assess whether the Heartline™ Study app on iPhone, and the ECG app and irregular rhythm notification feature on Apple Watch, can reduce the likelihood of stroke and improve health outcomes with earlier detection of atrial fibrillation.

Data sources integrated include Medicare claims, HealthKit app data, and ePRO data.

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American Life in Real-Time: Creating the first large-scale, nationally representative digital health dataset