How do I sync my data?

To get started, connect a health app to Evidation. Then enable activity sharing with Evidation for each connected app. (You may see a notification pop up on your mobile device asking you to allow activity sharing.) Your data will then sync automatically. 

Note: Syncing data generated by wearables works a little differently for each device. Please see our FAQs about your specific wearable for more information. 

Still having trouble? Check to make sure the correct login information was used when connecting your app. If the wrong login was used, please disconnect the app, then reconnect it to Evidation using the correct login information. 

Finally, check that both your mobile device and apps are running the latest software version. 

If you continue to have problems syncing your activities, please reach out to us at help@evidation.com—and include screenshots if possible.