Why is my Garmin activity missing?

Data syncs happen approximately every 4-6 hours and can take up to 24 hours to appear on your account. If you don’t see your recent activity data, check back in a few hours. 

Has it been more than 24 hours?

Check your "Apps" screen to make sure the Garmin app is still connected and synced. If this doesn’t fix the problem, we suggest disconnecting and reconnecting the Garmin app from Evidation. 

Also, check that both your mobile device and Garmin app are running the latest software version. 

If you continue to have problems, please send us more information here with screenshots of your missing Garmin activities, if possible. We're happy to help.

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